At Smart Pack India, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website and services, you agree to the practices described in this policy.

1. Information We Collect
a. Personal Information
We may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details when you place an order, sign up for our newsletter, or contact us for support.

b. Non-Personal Information
We may also collect non-personal information, including your IP address, browser type, and usage data through cookies and similar tracking technologies to enhance your browsing experience and improve our services.

2. How We Use Your Information

We use the collected information for various purposes, including:
- Order Processing: To process and fulfill your orders, manage payments, and provide order confirmations.
- Customer Support: To respond to your inquiries, provide assistance, and offer after-sales support.
- Personalization: To tailor our content, products, and services to better meet your needs.
- Marketing: To send you promotional materials, newsletters, and updates on our products and services. You may opt-out of marketing communications at any time.

3. How We Share Your Information

We may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers for payment processing, shipping, and marketing, only to the extent necessary to provide the service.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests from public authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website by remembering your preferences and personalizing content. You can manage your cookie preferences through your browser settings. However, disabling cookies may impact certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we try to use commercially acceptable means to protect your data, no electronic storage or transmission method is 100% secure, and we cannot guarantee its absolute security.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for as long as your account is active, or as required by law.

7. Your Privacy Rights

Depending on your location, you may have certain privacy rights, such as:
- Access and Update: You may request access to or correction of your personal information.
- Deletion: You may request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: You can unsubscribe from our marketing communications by following the unsubscribe instructions in the emails or by contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete it.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Continued use of our website and services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:
- Phone:
- Email:
- Address :